Ransomware

How to remove Surtr Ransomware Virus

Surtr is a dangerous computer malware. It is designed with the motive of extorting innocent victims. It is a cryptographic infection that encrypts files so that users cannot access their data. Although all the files still remain on the infected machine but inaccessible.

Surtr virus renames the encrypted files by appending cybercriminals’ email address and the “.SURT” extension to filenames. For example, a file “myphoto.jpg” will appear as “myphoto.jpg.[DecryptMyData@mailfence.com].SURT” after encryption.

It also provides ransom notes “SURTR_README.txt” a text file and “SURTR_README.hta” files as a pop-up window. The ransom note is left on the infected PC to inform users about the encryption and instruct them how to get their files back. This guide is aimed to help you remove this virus and restore files.

SpyHunter 5 Anti-Malware

Threats like Surtr Virus keep getting back on PC if all associated files are not removed. So you are advised to use a powerful Malware Removal Tool to run a thorough scan of your PC and delete all threats at once.

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Compatible with: Windows XP/Vista/7/8/10 (32-bit and 64-bit)

What is Surtr Virus?

Surtr is another creepy and destructive computer malware. This nasty file locker virus has been well known for intruding on Windows computers and encrypting the user’s data. It can easily invade your PC without permission and lock down all your system files. This cunning virus will brutally mess with your system and give you a hard time.

Surtr Virus

This dubious Surtr ransomware will also leave a ransom note on your desktop in every folder after encrypting your files. The ransom message instructs users to pay money to get the decryption key. Surtr asks users that their files can only get unlocked by that private decryption key. It also threatens users to pay the fine within a fixed time otherwise files will get deleted permanently.

Surtr File Virus is programmed to lure innocent users and cheat their money. This notorious virus can also disable your anti-virus program to avoid its removal. It has only motive to create unwanted profit by forcing users to pay ransom for their own files.

File Encryption Process And Ransom Demand

Surtr virus uses a very powerful encryption algorithm to encrypt files on the infected machine. When this notorious threat gets into your system then it will scan your hard drive for files. Then after it will start the encryption process in which it adds its own extension after the file names to make them inaccessible.

This nasty Surtr malware will also leave a ransom note on your computer after the encryption is done. That note contains all the information about the encryption of your data, decryption method, ransom demand, and contact details of attackers. Users are instructed to pay ransom money through Bitcoin which cannot be traced. Surtr also gives some time to pay the money or threatens to delete the files permanently.

Surtr Ransomware: Threat Analysis

Name Surtr
Type Ransomware, File-Encrypting virus
Extension .Surtr
Threat Level High (Encrypt all your data and Restrict access to your files).
Symptoms Victims cannot access any files on their PC and find Ransom notes asking for money.
Damage Surtr will  encrypt your data by adding its extension to file names and demand ransom money for the decryption key
Distribution It is mainly distributed through spam emails, bundled freeware, porn, or torrent sites.
Removal Download SpyHunter 5 Anti-Malware
File Recovery Download Data Recovery Software

How Surtr Infect Your PC

Cyber crooks mainly use spam emails to spread threats like Surtr file virus. When users receive emails with malicious attachments and open such emails then the virus can get executed automatically. Cybercriminals normally use the name of famous personalities, big companies, or service providers to send fake emails.

Software bundling is also a very crucial method to spread this kind of infection. Apart from this, Surtr could also attack the targeted system when users browse porn or torrent sites, download pirated software or games, and share files on an unsafe network. You are advised to immediately stop all these activities to protect your system from threats and viruses in the future.

Do Not Pay Ransom Money

Paying ransom money to Surtr will not bring your files back. It is not a good idea to trust the criminals who encrypted all your files and forced you to pay the money to unlock your data. Most of the ransomware victims learn this lesson the hard way. Attackers often cut all the communication after getting the money from victims.

So you should not pay ransom money to criminals or you might lose both, your files and the money. Go through this guide to easily remove Surtr virus from your computer. Then you can also recover yours through backup or by using data recovery software. But for any of these methods to work, it is important to get rid of this file-encrypting malware or it will keep locking your files.

Ransom Note contains the following message:
SurtrRansomware
 
OOPS ALL YOUR IMPORTANT FILES HAVE BEEN ENCRYPTED AND STOLEN !!

Notice : There is only one way to restore your data read the boxes carefully!

Attention :

☢ Do Not change file names.
☢ Do Not try to decrypt using third party softwares , it may cause permanent data loss .
☢ If you do not pay the fee within one month , your important files will be published in our public belog .

☢ Do not pay any money before decrypting the test files.
☢ You can use our 50% discount if you pay the fee within first 15 days of encryption . otherwise the price will be doubled.
☢ In order to warranty you , our team will decrypt 3 of your desired files for free.but you need to pay the specified price for the rest of the operation .
 
How To Decrypt :

☢ Your system is offline . in order to contact us you can email this address  DecryptMyData@mailfence.com  use this ID (0uUO3jsQBIbkZu) for the title of your email .
☢ If you weren't able to contact us within 24 hours please email :  Decrypter@msgsafe.io  
☢ If you didn't get any respond within 48 hours use this link (Not Available Now).send your ID and your cryptor name (SurtrRansomwareUserName) therefore we can create another way to contact you as soon as possible

How To Remove Surtr Virus

Surtr File Virus is a dangerous malware that can cause major damage to your computer. This nasty threat will bring several new problems on your PC. This is why it is quite imperative to delete this threat permanently before it completely damages your entire computer system. Once it manages to infiltrate your system, it will make your system vulnerable. This nasty malware is capable of bringing other harmful viruses on your system without your consent. It can completely obliterate your system performance in no time. This virus also has tendency to hide its malicious copies at various locations on your PC under different names. It is not an easy job to find and remove those virus related files manually.

In this guide, you will find instructions for two very different techniques to get rid of Surtr Virus infection . The first one is the Automatic Removal which is quite fast, effective and accurate. The second method is Manual Removal which usually takes lots of time, needs technical expertise, and often fails to give desired results. However, it is advised to take help of both techniques to ensure complete removal of the malware from your system. In case you are not handy with system operations and techincal stuff, just opt for the automatic malware removal process to eliminate Surtr Ransomware.

Automatic Surtr Virus Removal Guide

As you already know that, Surtr Virus is a notorious and cunning malware. It is quite hard to remove through manual means. This virus can create various files and shortcuts or modify system settings. It can keep coming back on your computer using them. Removing all those at once is the only way to get rid of this infection. It will also ensure that this virus cannot sneak into your system ever again.

Remove Surtr virus effectively with a powerful Automatic Removal Tool. It will save you lots of time and effort. It can detect and remove all hidden threats like Trojan, Ransomware, Worms, Spyware, Rootkits, etc. You will also get 24X7 customer support and one-on-one Spyware HelpDesk support. Advanced System Guard feature detects and removes threats in real-time. It has a very User-Friendly Interface and regular Malware updates make it most effective against the latest malware attacks.

How SpyHunter 5 Anti-Malware Works

  • First, you need to click on the below download button to get the software.

Geek’s Recommendation

Some time threats like Surtr Virus keep getting back on the machine if all associated files are not removed. You should use a powerful Malware Removal Tool to run a thorough scan of your PC and delete all threats at once.

Compatible with: Windows 11/10/8/7 (32 Bit and 64 Bit)

Special Offer SpyHunter 5 Anti-Malware offers a 7-day fully-functional Free Trial. Credit card required, NO charge upfront. No charge if you cancel up to two business days before the trial period ends. Read SpyHunter 5 Review, and Free SpyHunter Remover details.
  • Then double-click on the installer you downloaded to install the program.
SpyHunter Installeruser access control
  • Launch Anti-Malware application and Start Scan Now of your PC.
Scan for Surtr
  • The software will scan your PC for all hidden threats and viruses on your system.
Scan for Surtr
  • Click on the Next button to see results and delete Surtr and other threats.
Remove Surtr

How To Recover .Surtr Files

After removing .Surtr Virus, you need to recover your data. If your files are important then you must have created a backup. If yes, then you can use that backup to recover your files. In case you don’t have a backup or this virus has encrypted your backup files, then you are left to seek professional help.

At this point, there is no Surtr ransomware decryption tool available. We recommend you use powerful data recovery software to decrypt .Surtr Files. It is a risk-free and smart way. You can just download the free version and scan your PC for files. There is a high probability that it can recover most of your files. It is also needless to say that paying the ransom will only motivate cybercriminals to carry out more attacks.

  • First, you need to download Data Recovery software on your PC.

Download Data Recovery Software

  • Install the program, launch it then select the Data type to recover, and click the Next button.
select Data type
  • Select the location from where you want to recover data and click the Scan button.
Select location
  • After the scan, software will list all files, select them and click the Recover button.
Recover Surtr encrypted files

Manual Surtr Removal Guide

Before you start Manual Removal
Please Bookmark This Page by pressing the {ctrl+D} button or print it out on paper before you start the Manual Removal because you may need to restart your PC or browser.) Attention! For the safety of your system, please confirm a few things before you begin Surtr Ransomware Removal:
  1. You have done this before, which means you have experience in removing the virus manually;
  2. That you know your way around PC and  all necessary processes and applications;
  3. You know about Registry entry and the Serious repercussions of any mistake;
  4. Make sure you can reverse any mistake made during .Surtr Virus removal.

If you don’t attain any of the above standards, then manual removal could be a very risky idea. It is most likely best for you to use the Surtr Ransomware Removal Tool which is totally secure and efficient method.

Compatible with: Windows 11/10/8/7 (32 Bit and 64 Bit)

Special Offer SpyHunter 5 Anti-Malware offers a 7-day fully-functional Free Trial. Credit card required, NO charge upfront. No charge if you cancel up to two business days before the trial period ends. Read SpyHunter 5 Review, and Free SpyHunter Remover details.

Start PC in safe mode with networking

[mks_tabs nav=”horizontal”] [mks_tab_item title=”Windows 11″]
  • Press Windows & I keys together on keyboard to open Settings page and select Recovery option.
Recovery option
  • Now from the Advance settings option, click on Restart Now button.
Advanced startup
  • Select the Troubleshoot option from the list.
Troubleshoot
  • Click on Advanced Options from the Troubleshoot menu.
Advanced Options
  • Now click on Startup Settings from the Advanced options.
Startup Settings
  • Click on the Restart button on this page now.
Restart
  • Finally, press button 5 to start your PC in Safe Mode.
5 [/mks_tab_item] [mks_tab_item title=”Windows 10″]
  • Click on the Start button and then press the Power button.
win10 start button
  • Now hold the Shift key and then click the Restart option.
win10 restart
  • Select the Troubleshoot option from the list.
Troubleshoot
  • Click on Advanced Options from the Troubleshoot menu.
Advanced Options
  • Now click on Startup Settings from the Advanced options.
Startup Settings
  • Click on the Restart button on this page now.
Restart
  • Finally, press button 5 to start your PC in Safe Mode.
5 [/mks_tab_item] [mks_tab_item title=”Windows 8″]
  • Press Windows & C buttons on your keyboard then click on the Settings option.
Windows 8 settings
  • Hold down the Shift key then click on the Restart button from the Power option.
Windows 8 restart
  • Select the Troubleshoot option from the list.
Troubleshoot
  • Click on Advanced Options from the Troubleshoot menu.
Advanced Options
  • Now click on Startup Settings from the Advanced options.
Startup Settings
  • Click on the Restart button on this page now.
Restart
  • Finally, press button 5 to start your PC in Safe Mode.
5 [/mks_tab_item] [mks_tab_item title=”Windows 7″]
  • Click on the Restart button then wait for Windows to load and start pressing F8 button before the Windows splash screen shows.
Press F8 button
  • Soon you will see the Advanced Boot option on your screen. Use arrow keys to select Safe Mode with Networking option.
safe mode with networking
  • Finally, press the ENTER button to load your Windows in safe mode.
[/mks_tab_item] [mks_tab_item title=”All Windows OS”]
  • Press Windows Key + R buttons together on the keyboard.
  • Type msconfig in the Run Box then click the OK button.
  • Click on the Boot tab then the System configuration window will appear.
  • Choose Safe Boot, check the network box, Click Apply, and press the OK button.
Safe boot [/mks_tab_item] [/mks_tabs]

End Process From Task Manager

  • Press Windows Key + R buttons together on the keyboard.
  • Type taskmgr in Run Box and then click the OK button.
  • Find any Surtr Virus related process.
  • Now right-click on it then click End process.
Stop Surtr related task

Uninstall Surtr from Windows PC

[mks_tabs nav=”horizontal”] [mks_tab_item title=”Windows 11″]
  • Right-click on Start or Windows button and select Apps and Features option.
Windows 11 Apps and Features
  • Find Surtr or other harmful programs, click on three dots icon, and press Uninstall button.
Uninstall Surtr from Windows 11 [/mks_tab_item] [mks_tab_item title=”Windows 10″]
  • Click on the Start or Windows button and click on Settings option.
Windows 10 settings
  • Click on the Apps option from Windows 10 settings page.
Windows 10 apps
  • Find Surtr or other harmful programs, then click on Uninstall option.
Uninstall Surtr From Windows 10 [/mks_tab_item] [mks_tab_item title=”Windows 8″]
  • First of all Press Windows Key + R buttons together.
win + R button
  • Type appwiz.cpl in the Run Box and then click OK button to open Programs and Features windows.
appwiz.cpl
  • Find and remove Surtr or other harmful programs.
Uninstall Surtr from Windows 8 [/mks_tab_item] [mks_tab_item title=”Windows 7″]
  • Click on the Start or Windows button and select Control Panel option.
Windows 7 Control Panel
  • Click on Uninstall A Program option under the Programs section.
Windows 7 Programs option
  • Find Surtr or other harmful programs and click on uninstall option.
Uninstall Surtr from Windows 7 [/mks_tab_item] [/mks_tabs]
Warning: Do not play with Windows registry, host file of restore options if you don’t have previous experience with. Removing wrong files may break your system entirely. So if you are not sure, then stick to the Automatic Malware Removal option.

Compatible with: Windows 11/10/8/7 (32 Bit and 64 Bit)

Special Offer SpyHunter 5 Anti-Malware offers a 7-day fully-functional Free Trial. Credit card required, NO charge upfront. No charge if you cancel up to two business days before the trial period ends. Read SpyHunter 5 Review, and Free SpyHunter Remover details.

Remove Virus related IP address from Hosts Files

  • Press Windows Key + R buttons together on the keyboard.
  • Type C:Windows/System32/drivers/etc in Run Box and then click the OK button.
  • Now open the hosts file with Notepad.
  • Look for any suspicious IP address that might be related to Surtr Virus.
  • Delete all the unknown IP addresses and save the host files.
Remove Surtr virus related IP address

Remove Virus related Windows Registry entries

  • Press Windows Key + R buttons together on the keyboard.
  • Type regedit in Run Box and then click the OK button.
  • Registry Editor will open, then press CTRL +F buttons together.
  • Now type Surtr and then click on Find Next button.
  • Find all the related entries and delete them one by one
Remove Surtr related registry

Delete Virus related files from your PC

When a threat gets on to a PC, it most likely creates some files at different locations on the system. These files are used to perform a specific action and also help malware in getting back to the computer once it’s removed. So you just need to find also delete all those files associated with this .Surtr File Virus. For that follow the below instruction :
  • Press Windows Key + R buttons together on the keyboard
  • Type each of the following in Run Box and press the OK button
  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%
For the first four options, look for any recent folder related to the .Surtr File Virus and remove them. For the Temp folder, you can delete all the files.

Remove Surtr Virus via system restore

  • Press Windows Key + R buttons together on the keyboard.
  • Type cmd in Run Box and then click the OK button.
  • Type cd restore and press Enter, then type rstrui.exe and press Enter.
  • When the System Restore window opens on your computer screen click the Next button, then choose a System Restore point you have created in the past and click the Next button.
  • Finally, click on the Yes button to start the system restoration process.
Remove Surtr via system restore

Note: This will only work if you have a restore point set on your PC or it will give an error message. Restoring the computer to a previous version may or may not remove .Surtr File Virus. Most of the time, viruses just delete all the restore points. If this trick does not work for you then don’t get disappointed.

After restoring your computer, we recommend you run a thorough scan of the PC using a Powerful Anti-Malware program to detect and remove any hidden threats. In most cases, viruses may spread through any files outside of the C drive because system restoring only affect the C drive. There may be some Virus related files hiding your PC, and it never hurts to double-check.

Sometimes, system restore doesn’t work or viruses can just remove the restore points. As such you will probably have no other choice than to choose the Automatic Removal Process. It is the best and error-free method to find and remove threats from your computer. Additionally, you should also check some important malware prevention tips provided here in this guide to avoid similar virus attacks in the future.

Tips To Prevent .Surtr Virus in Future

  • Use a good anti-virus, be it a free version but don’t use cracked security programs.
  • Make sure that your Windows firewall is active, so it can block upcoming threats.
  • Keep your Windows/Mac OS and other programs updated to avoid vulnerabilities.
  • Download updates only from official websites, don’t use suspicious sites.
  • Never download and install pirated software, games, or illegal patches on your PC.
  • Do not open spam emails from an unknown sender and scan all attachments before opening.
  • Never download freeware third-party programs from unreliable sources or websites.
  • Avoid connecting your PC to unsafe public Wi-Fi to protect your privacy.
  • You can also use a VPN to spoof your connection and avoid harmful sites.
  • Create a system restore point on your system for security purposes.
  • Keep a backup of all your important files to avoid data loss.
Still, having issues? Need help?

Some time threats like Surtr Virus keep getting back on the machine if all associated files are not removed. So you are advised to use a powerful Malware Removal Tool to run a thorough scan of your PC and delete all threats at once.

Compatible with: Windows 11/10/8/7 (32 Bit and 64 Bit)

Special Offer SpyHunter 5 Anti-Malware offers a 7-day fully-functional Free Trial. Credit card required, NO charge upfront. No charge if you cancel up to two business days before the trial period ends. Read SpyHunter 5 Review, and Free SpyHunter Remover details.

About the author

Robert Calvert

Robert is the Chief Security Expert and Founder of PCSafetyGeek.com website. He is a cybersecurity enthusiast who loves to research about Malware outbreaks and write about their remedies. He also like to spend time trying new software, reviewing them and sharing IT news. However he is a real coffee lover and likes to play chess in spare time (which is quite rare 😜).

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